Your athlete profile holds the details race organisers need for every entry: how to reach you, your emergency contact, and your medical and club details. You fill it in once and every entry uses it.
How to update your athlete profile
- Click your name at the top of the page and choose Athlete Profile.
- Under Athlete information, fill in Phone number, Gender and Date of birth (required), and ID / Passport number if you like.
- Under Emergency contact, fill in Contact name and Contact phone (required), and Contact email if you want them to be able to receive race details.
- Under Additional information, add Medical conditions / allergies, Medical aid, Medical aid number, Province, Club and ASA license number.
- If you see Event questions, these are extra questions from events you have entered. Answering here saves time at checkout.
- Click Save profile.
How to choose your club
- Choose your Province first. The club list only shows clubs in that province.
- Type at least two letters into Search for your club… and pick your club.
- It shows Selected with the club name. Click × Clear to change it.
- Click Save profile.
If your club isn't listed, click Email us here. next to "Can't find your club?". It opens an email to support@raceconnect.co.za. Tell us the club's full name and province.
Why checkout sends you to your profile
You can't enter a race until five things are saved: phone number, date of birth, gender, emergency contact name and emergency contact phone. If any are missing when you click Register Now, you land on this page with "Please complete your athlete profile before continuing." Fill them in and click Save profile, and you are taken back to where you were.
Good to know
- ASA licence format: one capital letter followed by 3 to 6 digits, for example A12345. No spaces.
- Your emergency contact phone must be different from your own phone number.
- The club you choose must be in the province you choose. Changing province clears your club.
- The panel on the left shows how complete your profile is. Required details done means you are ready to register.
- Your details are shared only with organisers of events you enter.
- To change your name or email, use Account Settings, not the athlete profile.
Common questions
My ASA licence number won't save
It must be one capital letter then 3 to 6 digits, like A12345, with no spaces or dashes. If yours looks different, leave it out and contact the organiser.
It says my club doesn't belong to my province
Choose the province your club is registered in, then search for the club again.
My club isn't in the list
Check you chose the right province first. If it still isn't there, click Email us here. under the club box and tell us the club's name and province.
If I change my profile, does it change my existing entries?
Yes. Organisers see your current profile details on your entries, so keep your emergency contact and medical details up to date.