After a race you can leave a public review to help other runners choose, and send private feedback that only the organiser sees.
How to write a review
- Click the review link in your post-race email, or open the event page and click Write a Review in the Reviews section.
- Choose Your Rating from 1 to 5 stars.
- Add a Comment if you like.
- Click Submit Review.
You see "Thanks for your review!" and it appears on the event page.
How to send private feedback
- Click the feedback link in your post-race email.
- Answer How likely are you to recommend this race to a fellow runner? from 0 (Not likely) to 10 (Very likely).
- Answer What could the organizer do better? if you like.
- Click Send Feedback.
Feedback goes straight to the organiser. It is not shown publicly.
Good to know
- Only runners with a confirmed entry for the event can review it or send feedback.
- Reviews open after the event finishes, or as soon as results are published.
- You can leave one review and one piece of feedback per event.
- The links in your post-race email work without logging in for 90 days.
- Organisers can hide reviews on their events.
- If you chose to be anonymous on public pages, your review shows without your name.
Common questions
I can't see the Write a Review button
Reviews open after the event finishes. You also need to be logged in with the account that has the entry. If you have already reviewed the event, you are told so.
Can I change my review?
Once you have reviewed an event you can't submit another review for it. Email support@raceconnect.co.za if something needs correcting.
Who sees my feedback?
Only the organiser. Reviews are public, feedback is private.